Cancellation and Refund Policy

This policy content is placeholder text and should be reviewed and completed before launch. It is not legal advice.

This page will explain how cancellations, rescheduling and refunds are handled for Aquatic Futures programmes, sessions, courses, bookings and events. This page must be completed before taking online bookings or payments.

Sections to complete

• Customer cancellations
• Aquatic Futures cancellations
• Rescheduling
• Refund eligibility
• Deposits
• Missed sessions
• Exceptional circumstances
• How to request support